At alenyglam, we strive to deliver an exceptional shopping experience by ensuring prompt and reliable shipping services for our valued customers. Please take a moment to review our shipping policy to understand the terms and conditions related to the delivery of your favorite men’s clothing items.
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotional periods, processing times may be slightly extended.
2. Shipping Methods:
- We offer several shipping options to accommodate your needs.
- Standard Shipping: Estimated delivery within 3 to 5 business days.
- Expedited Shipping: Faster delivery options are available for an additional fee.
3. Shipping Costs:
- Shipping costs are calculated based on the weight of your order and the selected shipping method.
- Free shipping may be offered for orders over a certain purchase amount during promotional periods.
4. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track the status of your order by logging into your alenyglam account or using the provided tracking number on the carrier’s website.
5. International Shipping:
- We offer international shipping to many countries. Shipping times may vary depending on the destination and customs processing.
- International customers are responsible for any customs duties, taxes, or fees associated with their orders.
6. Delivery Timeframes:
- Delivery times are estimates and may vary based on your location, shipping method, and unforeseen circumstances (e.g., weather conditions, customs delays).
- alenyglam is not responsible for delays caused by the shipping carrier.
7. Address Accuracy:
- Please ensure that your shipping address is accurate and complete to prevent delivery issues.
- alenyglam is not responsible for items delivered to incorrect addresses provided by the customer.
8. Order Changes:
- Once an order is placed, changes to the shipping address or order contents may not be possible. Please review your order carefully before confirming your purchase.
9. Lost or Damaged Items:
- In the rare event that your order is lost or damaged during transit, please contact our customer service team immediately for assistance.